Effective Date: This Privacy Policy is effective as of January 15, 2026. Continued use of okybet after this date constitutes acceptance of the terms described herein.
1. Overview and Scope
okybet ("okybet", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who access and use our online gaming and sports betting platform at okybet.cam (the "Platform"). This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by okybet.
This Privacy Policy applies to all users of the okybet Platform, including registered account holders, visitors who browse without registering, and individuals who interact with okybet through customer support channels. It covers all data processing activities conducted by okybet in connection with the operation of its online casino and sports betting services for Filipino players.
okybet operates in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. We are also guided by the standards set by the Philippine Amusement and Gaming Corporation (PAGCOR) with respect to player data management in the regulated online gaming industry.
By registering an account, depositing funds, placing bets, or otherwise using the okybet Platform, you acknowledge that you have read, understood, and agree to the data processing practices described in this Privacy Policy. If you do not agree with any part of this policy, you should refrain from using the okybet Platform.
2. Personal Data We Collect
okybet collects the following categories of personal data from users of its Platform:
2.1 Identity and Contact Information
- Full legal name as it appears on a valid Philippine government-issued ID;
- Date of birth (for age verification — you must be at least 21 years old);
- Philippine mobile number (used as primary account identifier);
- Email address (for account communications and notifications);
- Residential address in the Philippines;
- Government-issued identification number (e.g., SSS, UMID, PhilSys number, Passport number).
2.2 Financial and Transaction Data
- GCash or Maya account mobile number associated with your e-wallet;
- Bank account details (account number, account name) for BPI, BDO, UnionBank transfers;
- Cryptocurrency wallet addresses for USDT TRC20 transactions;
- Deposit and withdrawal transaction records including amounts, dates, and reference numbers;
- Betting history including game type, stake amounts, odds, and outcomes.
2.3 Technical and Usage Data
- Internet Protocol (IP) address;
- Device type, operating system, and browser information;
- Mobile network provider (Globe, Smart, DITO, etc.);
- Session timestamps, login history, and duration of use;
- Pages visited, features used, and navigation patterns on the Platform;
- Geolocation data (country and approximate region level only, for regulatory compliance).
2.4 Communications Data
- Records of communications with okybet's customer support team via live chat, email, Messenger, and Viber;
- Feedback, complaints, and dispute records;
- Survey responses and promotional participation records.
Data Minimization: okybet only collects data that is necessary for the purposes described in this policy. We do not collect data categories that are not required for the operation of our platform or compliance with applicable regulations.
3. How We Collect Your Data
okybet collects personal data through the following means:
3.1 Direct Collection
Data you provide directly to okybet when you register an account, complete identity verification, make deposits or withdrawal requests, contact our support team, or participate in promotions and surveys.
3.2 Automated Collection
Technical and usage data collected automatically when you access and use the okybet Platform, including data collected through cookies, web beacons, server logs, and similar tracking technologies described in Section 7 of this policy.
3.3 Third-Party Sources
okybet may receive data about you from the following third-party sources in limited circumstances:
- Payment Providers: Transaction confirmation data from GCash, Maya, BPI, BDO, UnionBank, and other payment processors;
- Identity Verification Services: Data from Know Your Customer (KYC) verification providers used to confirm your identity and age;
- Regulatory Authorities: Information received from PAGCOR or the NPC as required by law or in response to regulatory inquiries;
- Fraud Prevention Services: Risk scoring and fraud alert data from third-party anti-fraud service providers.
4. How We Use Your Personal Data
okybet uses the personal data we collect for the following specific purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, contact, and technical data |
| Age and identity verification (KYC) | Identity data, government ID information |
| Processing deposits and withdrawals | Financial and transaction data |
| Providing gaming and betting services | Identity, transaction, and usage data |
| Customer support and dispute resolution | Identity, contact, and communications data |
| Fraud prevention and security monitoring | Technical, financial, and identity data |
| Regulatory reporting and compliance | All categories as required by law |
| Responsible gaming monitoring | Transaction, usage, and contact data |
| Marketing communications (with consent) | Contact data and usage preferences |
| Platform improvement and analytics | Technical and anonymized usage data |
okybet will not use your personal data for any purpose that is incompatible with the purposes stated above without first obtaining your explicit consent or as otherwise required by law.
5. Legal Basis for Processing
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, okybet processes your personal data on the following legal bases:
- Contractual Necessity: Processing required to perform the contract between you and okybet — including account creation, providing gaming services, and processing financial transactions;
- Legal Obligation: Processing necessary to comply with okybet's obligations under Philippine law, including PAGCOR regulations, Anti-Money Laundering Act (AMLA) requirements, and directives from the NPC;
- Legitimate Interests: Processing necessary for okybet's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights;
- Consent: For marketing communications and optional data uses, okybet relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
6. Data Sharing and Disclosure
okybet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only as necessary for the purposes described in this policy:
6.1 Payment Service Providers
We share necessary transaction data with payment processors including GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, and cryptocurrency network providers for the purpose of processing deposits, withdrawals, and refunds. These providers process data only as directed by okybet and under contractual data protection obligations.
6.2 Identity Verification and KYC Providers
We engage third-party KYC service providers to assist with identity verification, age confirmation, and Anti-Money Laundering (AML) screening. These providers process only the minimum data required for verification purposes under strict confidentiality agreements.
6.3 Regulatory and Law Enforcement Authorities
okybet may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities as required by law, court order, or regulatory directive. okybet will, where legally permissible, notify you of such disclosures.
6.4 Technology and Infrastructure Providers
We engage service providers for cloud hosting, cybersecurity, customer support platforms, and analytics. These providers access personal data only to the extent necessary to deliver their services to okybet and are bound by data processing agreements consistent with the DPA's requirements.
6.5 Game Content Providers
Game providers such as JILI, Pragmatic Play, PG Soft, and live casino studio operators may receive limited gameplay data (e.g., session identifiers, bet amounts) for the purpose of game delivery, fairness certification, and dispute resolution. They do not receive full identity data beyond what is technically required.
No Unauthorized Sharing: okybet strictly prohibits the unauthorized sharing of Filipino players' personal data with any party not described in this section. All third-party relationships are governed by written data processing agreements.
7. Cookies and Tracking Technologies
The okybet Platform uses cookies and similar tracking technologies to enhance your user experience, maintain your session, and gather anonymized analytics data. Below is an explanation of the types of cookies okybet uses:
7.1 Essential Cookies
These cookies are strictly necessary for the operation of the okybet Platform. They enable core functions such as user authentication, session management, security monitoring, and fraud prevention. Essential cookies cannot be disabled without impairing your ability to use the Platform.
7.2 Preference Cookies
These cookies remember your preferences and settings, such as your preferred language, game category, and display settings, to provide a more personalized experience during your okybet sessions.
7.3 Analytics Cookies
We use anonymized analytics cookies to understand how players navigate the Platform, which features are most used, and where usability improvements can be made. This data is aggregated and does not personally identify individual users.
7.4 Managing Cookies
You can control cookie settings through your browser's privacy settings. Most browsers allow you to refuse new cookies, delete existing cookies, and be notified when a new cookie is set. Note that disabling essential cookies may affect the functionality of the okybet Platform, including your ability to log in and place bets.
8. Data Retention
okybet retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. Our standard retention periods are as follows:
- Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR regulations and AMLA obligations;
- Financial and Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA record-keeping requirements;
- Customer Support Communications: Retained for three (3) years from the date of the interaction, or until the resolution of any related disputes;
- Technical and Usage Logs: Retained for twelve (12) months for security and fraud prevention purposes, after which they are anonymized or deleted;
- Marketing Preferences: Retained until you withdraw your marketing consent or close your account, whichever comes first.
Upon expiration of the applicable retention period, personal data is securely deleted or anonymized in accordance with okybet's data disposal procedures.
9. Your Data Privacy Rights
Under the Data Privacy Act of 2012, Filipino players whose data is processed by okybet have the following rights:
- Right to Be Informed: The right to be informed whether your personal data is being processed, including the purposes and extent of processing — addressed by this Privacy Policy;
- Right to Access: The right to request a copy of your personal data held by okybet and information about how it is used;
- Right to Correction: The right to request correction of inaccurate, incomplete, outdated, or misleading personal data held about you;
- Right to Erasure: The right to request deletion of your personal data when it is no longer necessary for the purpose it was collected, subject to okybet's legal retention obligations;
- Right to Object: The right to object to processing of your personal data for direct marketing purposes or processing based on legitimate interests;
- Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible;
- Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe okybet has violated your data privacy rights.
To exercise any of the rights described above, please contact okybet's Data Protection Officer by sending an email to [email protected] with the subject line "Data Privacy Request." okybet will respond to verifiable requests within fifteen (15) business days. We may request proof of identity before processing data rights requests to ensure your data is not disclosed to unauthorized parties.
NPC Contact: If you are not satisfied with okybet's response to your data privacy request, you have the right to file a complaint with the National Privacy Commission of the Philippines. Details on how to file a complaint are available on the NPC's official government website.
10. Data Security Measures
okybet implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:
- Encryption: All data transmitted between your device and okybet's servers is encrypted using TLS 1.2 or higher. Sensitive data at rest — including financial account details and identity documents — is encrypted using industry-standard AES-256 encryption;
- Access Controls: Personal data is accessible only to okybet personnel and authorized third parties who require access for specific, defined purposes. Access is governed by role-based permissions and requires multi-factor authentication;
- Security Monitoring: okybet employs continuous network monitoring, intrusion detection systems, and anomaly detection to identify and respond to potential security incidents in real time;
- Regular Security Audits: Our platform and data handling practices undergo regular security audits and penetration testing conducted by independent cybersecurity professionals;
- Data Breach Response: In the event of a personal data breach that poses risk to your rights and freedoms, okybet will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected users without undue delay, consistent with NPC Circular No. 16-03.
While okybet implements industry-leading security measures, no digital platform can guarantee absolute security. You also play an important role in keeping your account secure — please choose a strong, unique password and never share your okybet login credentials with anyone.
11. Protection of Minors
okybet's services are strictly restricted to individuals who are at least twenty-one (21) years of age. We do not knowingly collect personal data from persons under the age of 21. In compliance with PAGCOR's age restriction requirements and okybet's Terms and Conditions, all account registrations are subject to age verification as part of the KYC process.
If okybet discovers that personal data has been collected from a person under the age of 21, we will immediately close the associated account, delete the personal data collected, and forfeit any balances in accordance with okybet's Terms and Conditions and applicable regulations.
21+ Age Restriction: okybet strictly prohibits the collection of data from and provision of services to any person under the age of 21. If you believe a minor is using or has accessed okybet, please contact our support team immediately at [email protected].
Parents and guardians are encouraged to use parental control software and to have open conversations with minors in their care about responsible internet use and the restrictions on online gambling.
12. Changes to This Privacy Policy
okybet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or business operations. Material changes to this Privacy Policy will be communicated to registered users via SMS, email notification, or a prominent notice on the okybet Platform at least seven (7) days before the changes take effect.
The effective date of the current version of this Privacy Policy is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of how okybet protects your personal data. The most current version of this Privacy Policy will always be accessible at okybet.cam/privacy-policy.
Your continued use of the okybet Platform after the effective date of any changes constitutes your acknowledgment of the revised Privacy Policy. If you do not agree with the revised terms, you should close your account and cease using okybet's services.
13. Contact Our Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or okybet's personal data processing practices, please contact our designated Data Protection Officer (DPO) using the details below:
- Email: [email protected] (use subject line: "Data Privacy Request")
- Live Chat: Available 24/7 on the okybet Platform
- Messenger & Viber: Available through okybet's official accounts
okybet's DPO is responsible for overseeing compliance with the Data Privacy Act of 2012 and coordinating with the National Privacy Commission on all data protection matters. All data privacy inquiries are treated confidentially and responded to within fifteen (15) business days.
How okybet Protects You
Our commitment to your data privacy goes beyond legal compliance — it's built into how okybet operates every single day for Filipino players.
AES-256 Data Encryption
All sensitive personal and financial data stored on okybet's servers is encrypted using AES-256, the same standard used by banks and government institutions. Your data is unreadable to unauthorized parties.
DPA 2012 Compliance
okybet fully complies with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the rules set by the National Privacy Commission. Your rights as a Filipino data subject are protected and honored.
Dedicated Data Protection Officer
okybet has a designated Data Protection Officer responsible for overseeing all personal data handling practices and serving as your point of contact for all privacy-related inquiries and requests.
Your Rights, Respected
Access, correct, delete, or export your personal data at any time by contacting our DPO. okybet responds to all verified data rights requests within 15 business days — no runaround, no delays.
No Data Sales
okybet never sells, rents, or trades your personal data to third parties for commercial purposes. Your information is used only to deliver and improve okybet's services — nothing else.
Breach Notification
In the unlikely event of a data breach that affects your rights, okybet will notify the NPC within 72 hours and inform you directly without unnecessary delay — transparent, accountable, fast.
Play with Confidence at okybet
Your personal data is in safe hands at okybet. We're fully committed to keeping your information private and secure so you can focus on what matters — enjoying world-class gaming and sports betting built for Filipino players.